Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to ensuring the privacy and security of your personal information. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By continuing to use our services, you acknowledge that you have read and understood this policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

Personal Data

When using our Social Security Office locator service, we may collect personal information, such as your name, email address, telephone number, and geographic location if you choose to provide this information when using our search features. This information is used solely for the purpose of providing you with accurate location services and improving your user experience.

Usage Data

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

Log Files

Our website follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

How We Use Your Information

We may use the information we collect from you for the following purposes:

  1. 1. To help you locate Social Security offices near you based on your search criteria
  2. 2. To improve our website and user experience through analysis of usage patterns
  3. 3. To respond to your inquiries in a timely manner
  4. 4. To send you administrative information regarding changes to our terms, conditions, and policies
  5. 5. To protect our services and users from fraudulent or unauthorized activity
  6. 6. To comply with legal obligations and resolve any disputes that we may have
  7. 7. To personalize your experience and deliver content relevant to your interests

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. Cookies are small pieces of text sent by your web browser by a website you visit. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

Types of cookies we may use:

  1. 1. Essential cookies: These are cookies that are required for the operation of our website.
  2. 2. Analytical/performance cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
  3. 3. Functionality cookies: These are used to recognize you when you return to our website.
  4. 4. Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.

Third-Party Websites

The Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We encourage you to review the privacy policies of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Our security measures include:

  1. 1. Regular malware scanning and security updates
  2. 2. Secure Sockets Layer (SSL) encryption for data transmission
  3. 3. Data access restrictions for our personnel
  4. 4. Regular security assessments and evaluations
  5. 5. Data minimization practices to limit collection of personal information

GDPR Data Protection Rights

For users in the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. Users have the following rights:

  1. 1. The right to access, update or delete the information we have on you
  2. 2. The right of rectification
  3. 3. The right to object
  4. 4. The right of restriction
  5. 5. The right to data portability
  6. 6. The right to withdraw consent

Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.