Franklin Social Security Office
3715 Towne Blvd, Franklin, OH 45005
3715 Towne Blvd
Franklin, OH 45005
Operating Hours
ClosedDirect Contact
Before You Visit
- Schedule an appointment by calling the office
- Bring a valid photo ID (driver's license, passport)
- Bring your Social Security card if you have one
- Bring original or certified birth certificate
- Arrive early — offices are busiest after lunch
Schedule an Appointment
Save time by scheduling your visit in advance. Walk-ins are accepted but appointments are recommended.
Call to ScheduleServices Offered
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Social Security Cards
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Retirement Benefits
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Disability Benefits
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Survivors Benefits
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Medicare Enrollment
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SSI Assistance
Online Quick-Actions
Google Rating
Other Social Security Offices Nearby
Frequently Asked Questions
The Franklin Social Security office is generally open Monday through Friday from 9:00 AM to 4:00 PM. Hours may vary on holidays. Call +18007721213 to confirm current hours.
You can schedule an appointment by calling the office directly at +18007721213 or by calling the national Social Security hotline at 1-800-772-1213. Walk-ins are accepted but appointments are recommended to reduce wait times.
Bring a valid photo ID (driver's license or passport), your Social Security card if available, and any documents related to your specific request. For card replacements, bring proof of citizenship. For benefits applications, bring financial and medical documents as applicable.
What Visitors Are Saying
I had to apply for survivor benefits and visited the Aberdeen office. The parking lot was a bit small but I found a spot. Inside, the office was clean and the staff was efficient -- I'd definitely come back to this location.
— Latoya Anderson · Survivor Benefits
I visited the Ada Social Security office to apply for survivor benefits and was impressed by how organized everything was. Check-in was digital and fast.
— Sarah Miller · Survivor Benefits
Needed to apply for retirement benefits so I went to the Adamsville location. The building was easy to find and had good accessibility options. Staff was professional and got me taken care of quickly.
— Linh Tran · Retirement Benefits
It took a while to get seen at the Addyston office, but once my number was called the process to apply for survivor benefits was pretty quick.
— Ryan King · Survivor Benefits
Had to change my address with social security at the Adelphi location. The office was clean, well-lit, and the staff moved through appointments efficiently.
— Carlos Rodriguez · Address Change
The Adena social security office was clean and well-organized. I needed to apply for retirement benefits and the rep who helped me was super knowledgeable.
— Sean McCarthy · Retirement Benefits
Not a great experience at the Akron social security office. Came to file for disability benefits and the wait was unreasonable. At least the staff was polite.
— Amber Evans · Disability Benefits
I was nervous about visiting the social security office in Albany, but the staff put me at ease. Everything was handled efficiently.
— Roberto Delgado · Name Change