Raleigh Social Security Office

3315 Poole Rd Suite 100 , Raleigh, NC 27610

3315 Poole Rd Suite 100

Raleigh, NC 27610

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Operating Hours

Closed
Monday 09:00 – 16:00
Tuesday 09:00 – 16:00
Wednesday 09:00 – 16:00
Thursday 09:00 – 16:00
Friday Today 09:00 – 16:00
Saturday Closed
Sunday Closed

Direct Contact

Office Phone

+18007721213

National Hotline

1-800-772-1213

TTY Number

1-800-325-0778

Before You Visit

  • Schedule an appointment by calling the office
  • Bring a valid photo ID (driver's license, passport)
  • Bring your Social Security card if you have one
  • Bring original or certified birth certificate
  • Arrive early — offices are busiest after lunch
See complete checklist

Schedule an Appointment

Save time by scheduling your visit in advance. Walk-ins are accepted but appointments are recommended.

Call to Schedule

Services Offered

  • Social Security Cards
  • Retirement Benefits
  • Disability Benefits
  • Survivors Benefits
  • Medicare Enrollment
  • SSI Assistance

Google Rating

2.70

Frequently Asked Questions

What Visitors Are Saying

May 2, 2025

Visited the Aberdeen office to update my name on my social security records and everything went smoothly.

— Steven Morris · Name Change

Mar 17, 2026

Came to the Advance office to change my address with social security. The process itself was straightforward but I waited an hour and a half. They really need to add more windows.

— Lucia Reyes · Address Change

May 3, 2025

I went to the Ahoskie Social Security office without an appointment to change my address with social security. Even as a walk-in, the wait was only about 25 minutes.

— Virginia Palmer · Address Change

Aug 31, 2025

The Alamance social security office could use more staff, but the people working there are trying their best. Got my visit for change my address with social security done eventually.

— Diane Spencer · Address Change

Sep 27, 2025

If you need to change my address with social security, the Albemarle Social Security office is a good choice. Clean facility, polite staff, and reasonable wait times.

— Jordan Rivera-Smith · Address Change

Jul 28, 2025

Had to replace my social security card -- got in and out in under an hour. Not bad at all.

— Martha Reynolds · Card Replacement

Nov 18, 2025

Had to apply for retirement benefits at the Alexander social security office. Wait time was about 40 minutes but the actual appointment was quick.

— Barbara Jenkins · Retirement Benefits

Sep 21, 2025

Visited the Alexis office to apply for a social security number and everything went smoothly.

— Cheryl Warner · SSN Application