Waterloo Social Security Office
3121 Greyhound Dr Ste 1, Waterloo, IA 50701
3121 Greyhound Dr Ste 1
Waterloo, IA 50701
Operating Hours
Open NowDirect Contact
Before You Visit
- Schedule an appointment by calling the office
- Bring a valid photo ID (driver's license, passport)
- Bring your Social Security card if you have one
- Bring original or certified birth certificate
- Arrive early — offices are busiest after lunch
Schedule an Appointment
Save time by scheduling your visit in advance. Walk-ins are accepted but appointments are recommended.
Call to ScheduleServices Offered
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Social Security Cards
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Retirement Benefits
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Disability Benefits
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Survivors Benefits
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Medicare Enrollment
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SSI Assistance
Online Quick-Actions
Google Rating
Other Social Security Offices Nearby
Frequently Asked Questions
The Waterloo Social Security office is generally open Monday through Friday from 9:00 AM to 4:00 PM. Hours may vary on holidays. Call +18007721213 to confirm current hours.
You can schedule an appointment by calling the office directly at +18007721213 or by calling the national Social Security hotline at 1-800-772-1213. Walk-ins are accepted but appointments are recommended to reduce wait times.
Bring a valid photo ID (driver's license or passport), your Social Security card if available, and any documents related to your specific request. For card replacements, bring proof of citizenship. For benefits applications, bring financial and medical documents as applicable.
What Visitors Are Saying
Came to the Albia office to apply for a social security number. The process itself was straightforward but I waited an hour and a half. They really need to add more windows.
— Diego Rivera · SSN Application
I needed to apply for a social security number and chose the Alta location. Parking was easy to find and the office was well-staffed.
— Albert Rice · SSN Application
Went to the Allison social security office first thing in the morning to apply for a social security number. There was barely a line at that hour. The entire process from check-in to walking out took about 25 minutes.
— Christopher White · SSN Application
Needed to apply for retirement benefits so I went to the Allerton location. The building was easy to find and had good accessibility options. Staff was professional and got me taken care of quickly.
— Marisol Perez · Retirement Benefits
Came to the Alleman office to change my address with social security. The process itself was straightforward but I waited an hour and a half. They really need to add more windows.
— Jasmine Harris · Address Change
Had to enroll in Medicare at the Algona social security office. Wait time was about 40 minutes but the actual appointment was quick.
— Rosa Jimenez · Medicare Enrollment
The Alexander Social Security office was super organized. Barely had to wait.
— Avery Morales-Chen · Medicare Enrollment
The Alden Social Security office has terrible parking and long wait times. I eventually got my apply for survivor benefits handled but it took most of my morning.
— Heather Adams · Survivor Benefits
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