Waterloo Social Security Office

3121 Greyhound Dr Ste 1, Waterloo, IA 50701

3121 Greyhound Dr Ste 1

Waterloo, IA 50701

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Operating Hours

Open Now
Monday 09:00 – 16:00
Tuesday 09:00 – 16:00
Wednesday 09:00 – 16:00
Thursday Today 09:00 – 16:00
Friday 09:00 – 16:00
Saturday Closed
Sunday Closed

Direct Contact

Office Phone

+18007721213

National Hotline

1-800-772-1213

TTY Number

1-800-325-0778

Before You Visit

  • Schedule an appointment by calling the office
  • Bring a valid photo ID (driver's license, passport)
  • Bring your Social Security card if you have one
  • Bring original or certified birth certificate
  • Arrive early — offices are busiest after lunch
See complete checklist

Schedule an Appointment

Save time by scheduling your visit in advance. Walk-ins are accepted but appointments are recommended.

Call to Schedule

Services Offered

  • Social Security Cards
  • Retirement Benefits
  • Disability Benefits
  • Survivors Benefits
  • Medicare Enrollment
  • SSI Assistance

Google Rating

2.70

Frequently Asked Questions

What Visitors Are Saying

Sep 24, 2025

Came to the Albia office to apply for a social security number. The process itself was straightforward but I waited an hour and a half. They really need to add more windows.

— Diego Rivera · SSN Application

Feb 8, 2026

I needed to apply for a social security number and chose the Alta location. Parking was easy to find and the office was well-staffed.

— Albert Rice · SSN Application

Jul 1, 2025

Went to the Allison social security office first thing in the morning to apply for a social security number. There was barely a line at that hour. The entire process from check-in to walking out took about 25 minutes.

— Christopher White · SSN Application

Jul 1, 2025

Needed to apply for retirement benefits so I went to the Allerton location. The building was easy to find and had good accessibility options. Staff was professional and got me taken care of quickly.

— Marisol Perez · Retirement Benefits

Jan 19, 2026

Came to the Alleman office to change my address with social security. The process itself was straightforward but I waited an hour and a half. They really need to add more windows.

— Jasmine Harris · Address Change

May 3, 2025

Had to enroll in Medicare at the Algona social security office. Wait time was about 40 minutes but the actual appointment was quick.

— Rosa Jimenez · Medicare Enrollment

Mar 11, 2026

The Alexander Social Security office was super organized. Barely had to wait.

— Avery Morales-Chen · Medicare Enrollment

Jun 9, 2025

The Alden Social Security office has terrible parking and long wait times. I eventually got my apply for survivor benefits handled but it took most of my morning.

— Heather Adams · Survivor Benefits