New Castle Social Security Office
920 West Basin Rd #200, New Castle, DE 19720
920 West Basin Rd #200
New Castle, DE 19720
Operating Hours
ClosedDirect Contact
Before You Visit
- Schedule an appointment by calling the office
- Bring a valid photo ID (driver's license, passport)
- Bring your Social Security card if you have one
- Bring original or certified birth certificate
- Arrive early — offices are busiest after lunch
Schedule an Appointment
Save time by scheduling your visit in advance. Walk-ins are accepted but appointments are recommended.
Call to ScheduleServices Offered
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Social Security Cards
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Retirement Benefits
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Disability Benefits
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Survivors Benefits
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Medicare Enrollment
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SSI Assistance
Online Quick-Actions
Google Rating
Other Social Security Offices Nearby
Frequently Asked Questions
The New Castle Social Security office is generally open Monday through Friday from 9:00 AM to 4:00 PM. Hours may vary on holidays. Call +18007721213 to confirm current hours.
You can schedule an appointment by calling the office directly at +18007721213 or by calling the national Social Security hotline at 1-800-772-1213. Walk-ins are accepted but appointments are recommended to reduce wait times.
Bring a valid photo ID (driver's license or passport), your Social Security card if available, and any documents related to your specific request. For card replacements, bring proof of citizenship. For benefits applications, bring financial and medical documents as applicable.
What Visitors Are Saying
I visited the Bear Social Security office to file for disability benefits. The wait was about 20 minutes, which isn't bad for a government office. The person who helped me was thorough and made sure I understood every step.
— Stephanie Clark · Disability Benefits
The Bethany Beach Social Security office was really crowded. Took forever to replace my social security card. I'd recommend going early if you can.
— Cedric Johnson · Card Replacement
The Bethel Social Security office was super organized. Barely had to wait.
— Marcus Hill · Name Change
Had to apply for retirement benefits at the Bridgeville social security office. Wait time was about 40 minutes but the actual appointment was quick.
— Gerald Dean · Retirement Benefits
The retirement application process at the Camden Wyoming Social Security office was easier than I thought. Friendly staff and minimal wait time.
— Brian Hawkins · Retirement Benefits
Applied for disability benefits at the Cheswold social security office. The staff was compassionate and walked me through every form.
— Philip Barrett · Retirement Benefits
Stopped by the Claymont office to change my address with social security. Plenty of parking and the wait was maybe 15 minutes -- very smooth experience overall.
— DeAndre Williams · Address Change
It took a while to get seen at the Clayton office, but once my number was called the process to apply for a social security number was pretty quick.
— Jin Park · SSN Application
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